Last updated: July 2026
All payments are processed by Paddle.com Market Limited, our authorized reseller (Merchant of Record). Paddle appears as the seller on your bank statement and is responsible for payment processing, taxes, and, where applicable, refunds.
If you're not satisfied with the service, you can request a full refund within 14 days of your first charge. This applies to the initial subscription purchase — automatic renewals after the initial period are not automatically eligible for a refund, but we review every request individually.
Send your refund request to support@qrmenio.com or directly through Paddle support (link included in the payment confirmation email you received from Paddle). Include your account email and the reason for your request.
Refunds are not granted for a partially used period once the 14-day window has passed, nor for renewals you did not cancel in time. We reserve the right to decline a refund in cases of service abuse or violation of the Terms of Service.
Approved refunds are processed within 5–10 business days and returned to the original payment method used.
Questions about refunds? Email us at support@qrmenio.com.